We ordered thermal underwear from your website, not realizing that it would be fulfille...

GetHuman-jwfikes's customer service issue with WalMart from September 2018

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The issue in GetHuman-jwfikes's own words
We ordered thermal underwear from your website, not realizing that it would be fulfilled by another vendor - Intimatrend LLC. **Horrible experience!!**The items that were received were vastly undersized. I ordered *XL and what we got (marked *XL) was probably medium or, at most charitable, a small L. When we tried to return only a blank page pops up. NOTHING!! So I searched the internet for the company and found a phone number. NOBODY's THERE!! And - they want a **% restocking fee and for me to pay return shipping. We thought we could return it to your store but apparently not.**So. We won't ever order anything from Walmart again. Life is too short to get caught up in this kind of hassle.
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Customer service issue
Reported by GetHuman-jwfikes
Sep 3rd, 2018 - a yr ago
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Seen by 5 customers so far
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GetHuman-jwfikes started working on this issue
Sep 3rd, 2018 3:09pm
GetHuman-jwfikes indicated the issue is not fixed yet.
Sep 6th, 2018 5:30pm