Purchased a product that was through one of your *rd party vendors(ToyWhiz) that is uti...

GetHuman1020701's customer service issue with WalMart from August 2018

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The issue in GetHuman1020701's own words
Purchased a product that was through one of your *rd party vendors(ToyWhiz) that is utilizing predatory pricing tactics in order to price gouge. **Please look at the Jurassic World Real Feel Mosasaurus advertised on your website. It is listed at **.**. Toy Whiz was the next vendor that advertised a Mosasaurus. I placed the order for my son's birthday. **Admittedly I did not see that it was the "mini" Mosasaurus. I noticed the price at **.** as being very similar to your price and simply placed the order. **Upon receiving the item and seeing that it is a * pinch piece of poorly molded plastic I contacted ToyWhiz.**I am now being told that in order to return it I am responsible for return shipping and a **% restocking fee. **I was charged **.** for a cheap knock off dinosaur I could get in a gumball machine. **This is not acceptable. I would highly encourage you examine your relationship with this vendor. If you take the time to look at their reviews, this is a common practice with this vendor. **As you advertise this business I am placing my trust in Wal-Mart that if an issue occurs it will be handled. **If I am to continue purchasing from Wal-Mart in the future I would greatly appreciate if Wal-Mart handled the refund on this and not your Toy Whiz vendor.
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WalMart

Customer service issue
Reported by GetHuman1020701
Aug 21st, 2018 - a mon ago
I have an issue with WalMart too
Not resolved
Seen by 3 customers so far
Similar issue to 1267 others
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Timeline
GetHuman1020701 started working on this issue
Aug 21st 9:40pm