Purchased a product that was through one of your *rd party vendors(ToyWhiz) that is uti...
GetHuman1020701's customer service issue with WalMart from August 2018
Help with my WalMart issue
First: share to improve GetHuman1020701's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1020701 may need:
Your order number, Your Billing Address, Email address on the account (if applicable), Order number, and Billing address
GetHuman1020701's next move: have a WalMart rep call.
Always use the GetHuman Phone tocall WalMart. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman1020701's own words
Purchased a product that was through one of your *rd party vendors(ToyWhiz) that is utilizing predatory pricing tactics in order to price gouge. **Please look at the Jurassic World Real Feel Mosasaurus advertised on your website. It is listed at **.**. Toy Whiz was the next vendor that advertised a Mosasaurus. I placed the order for my son's birthday. **Admittedly I did not see that it was the "mini" Mosasaurus. I noticed the price at **.** as being very similar to your price and simply placed the order. **Upon receiving the item and seeing that it is a * pinch piece of poorly molded plastic I contacted ToyWhiz.**I am now being told that in order to return it I am responsible for return shipping and a **% restocking fee. **I was charged **.** for a cheap knock off dinosaur I could get in a gumball machine. **This is not acceptable. I would highly encourage you examine your relationship with this vendor. If you take the time to look at their reviews, this is a common practice with this vendor. **As you advertise this business I am placing my trust in Wal-Mart that if an issue occurs it will be handled. **If I am to continue purchasing from Wal-Mart in the future I would greatly appreciate if Wal-Mart handled the refund on this and not your Toy Whiz vendor.
GetHuman1020701 did not yet indicate what WalMart should do to make this right.
I have an issue with WalMart too
How GetHuman1020701 fixed the problem
We are waiting for GetHuman1020701 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.