when I set my card up the guy on the phone accidentally typed my email but I was fine w...

GetHuman-carlostr's customer service issue with WalMart MoneyCard from July 2018

19 views | 2117 similar | 0 following
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To recover your account, use your email address to reset your password but be sure you have the spelling correct. The best thing you can do is try to reset the password by clicking "Forgot Password" under the login then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-carlostr's own words
when I set my card up the guy on the phone accidentally typed my email but I was fine with it since he said he couldn't change it anymore and I believe to know my pin , I must have accidentally put my pin wrong and I couldn't withdraw money or use it anywhere they asked for a pin , I tried to reset my pin but I had no access to the email to verify and switch the pin , now my card got blocked so to me buying some food and shoes , I still have money in my card and I can send a picture of my Drivers liscence and confirm social security number or anything you guys require, I just need my card unblocked urgently and if possible my pin changed to one I will remember because I need access to it since I'm out of town , I would highly appreciate if I spoke to someone soon because I've spoke to a couple of representatives and they weren't able to help me and the last one said a supervisor would call me back but no one ever did , I'm sorry for the inconvenience , thank you .

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WalMart MoneyCard

Customer service issue
Reported by GetHuman-carlostr
Jul 19th, 2018 - 5 years ago
Fixed
Seen by 19 customers so far
Similar issue to 2117 others
0 customers following this
Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of SSN
Last 4 of card

Timeline

GetHuman-carlostr started working on this issue
Jul 19th, 2018 12:51am
GetHuman-carlostr indicated the issue is not fixed yet.
Jul 19th, 2018 2:59am
GetHuman-carlostr indicated the issue is not fixed yet.
Jul 19th, 2018 2:59am

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