I just received a notice that my last insurance payment (made through Conexis) had been...
GetHuman729280's customer service issue with WageWorks from May 2018
5 views | 509 similar | 0 following
Help with my WageWorks issue
First: share to improve GetHuman729280's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get WageWorks help.
The issue in GetHuman729280's own words
I just received a notice that my last insurance payment (made through Conexis) had been returned to the bank because "unable to locate account". I do not know why this has happened because the last two payments I made had gone through without any problems and my bank information has not changed since then. **I attempted to log in to Conexis to find that I can no longer access my account because "no longer active" even though I made this last payment just a few weeks ago. As a result, my coverage has been canceled. I did not intend to cancel my coverage and do not understand why my last payment did not go through. Since I can no longer access my account, I don't even know where to begin. **How can I renew access to my account and continue my coverage?
GetHuman729280 did not yet indicate what WageWorks should do to make this right.
I have an issue with WageWorks too
How GetHuman729280 fixed the problem
We are waiting for GetHuman729280 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.