Are over-the-counter medications eligible for reimbursement?

Asked 6 months ago
No, over-the-counter (OTC) medications are generally not eligible for reimbursement through WageWorks. However, there are exceptions to this rule. Certain OTC medications may be reimbursable if prescribed by a healthcare provider and used to treat a specific medical condition. In these cases, a prescription and documentation of medical necessity may be required for reimbursement. Examples of eligible OTC items may include insulin, allergy medications, or pain relievers. However, non-prescription supplements, vitamins, and general health and wellness products are not eligible for reimbursement. It is important to review your plan details or contact WageWorks customer service to confirm the eligibility of specific OTC medications for reimbursement.
Answered Nov 1, 2023

Need further help?

Type out your followup or related question and we will get you an answer right away.

Need to call WageWorks?

If you need to call WageWorks customer service, now that you have the answers that you needed, click the button below. You can either call them on your phone or use our free AI-powered phone to dial for you, get a rep for you, and more.
Call WageWorks

WageWorks

Find a list of many popular WageWorks questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Call WageWorksWageWorks Customer Service FAQAsk a Question
Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!