TERCERA VEZ QUE LA ENVIO (NINGUNA RESPUESTA, NUNCA* E IMPOSIBLE HABLAR POR TELEFONO):*B...

GetHuman5308366's Lost Baggage issue with Vueling Airlines from October 2020

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Top Tip from another customer
If you lost your luggage you should go to guest services in the airport and report it immediately. Once you do that you can submit a claim there. They will then give you a claim number. You will need that for future reference.
The issue in GetHuman5308366's own words
TERCERA VEZ QUE LA ENVIO (NINGUNA RESPUESTA, NUNCA* E IMPOSIBLE HABLAR POR TELEFONO):*Buenas tardes.*Vol* esta ma*ana el **.**.**** con en el Vuelo nro.: VY **** de Ibiza a Barcelona. *Mi nombre es Laura Manuela Gomez Meza. Mi reserva X*UDUR. *(Al llegar a Barcelona tenia un vuelo a Roma, el VY ****).*En Ibiza, antes de subir al avion hacia Barcelona, una persona de VUELING, debajo dee la escalera del avion me retir* la maleta de mano diciendo que en Barcelona no la tenia que retirar, que la maleta iba a llegar a Roma directamente. Nunca lleg*, no tengo un codigo para reconocerla, no hay manera de encontrarla. A no ser que se qued* en Barcelona cuando todos los pasajeros bajaron del avion y yo no la retir*, por no saber por haber sido mal informada.*Tenia todas mis pertenencias personales.*Es una valija chica marron oscuro , de mano, marca "EL Charro". (color tipo: BN*****)*En el aeropuerto de Roma, la referente de Vueling de LOST and FOUND, me di* este codigo, por acaso: YY*******Mi telefono en Italia es *** ******* o **********.*Ojal* alguien de buen corazon pueda ayudarme arecuperarla. Es un caso bastante ins*lito.*Espero sea en algun lugar de Vueling en Barcelona, por no haber sido recojida por mi...*Muchas gracias por tu atencion*Saludos cordiales*Laura Manuela Gomez Meza

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Vueling Airlines

Lost Baggage issue
Reported by GetHuman5308366
Oct 15th, 2020 - 3 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 947 others
0 customers following this
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Itinerary number

Timeline

GetHuman5308366 started working on this issue
Oct 15th, 2020 9:46am

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