I would like a refund for my cancelled flights.** BOOKING CODE - CDWRQW *DATE...

I would like a refund for my cancelled flights.** BOOKING CODE - CDWRQW *DATE - ********** *FLIGHT NUMBER - CWL TO PALMA VY**** *COST - £***.****ALSO RETURN FLIGHT**BOOKING CODE - CDWRQW*DATE - ***********FLIGHT NUMBER - PMI TO CWL VY*****COST -£**.***TOTAL COST FOR FLIGHTS £***.***My name and address is *Austin Roberts*** Heol Booker*Whitchurch *Cardiff*South Glamorgan*UK* *I received an email on the ********** stating, our flights have been cancelled.*I was given the option of CREDIT or Refund I chose REFUND and was told to telephone you on TELEPHONE NUMBER *************, I have tried every day from that day to todays date to contact you but have not been able to get through to the number provided therefore I am now emailing you this message. I would be grateful to receive my refund ASAP or I will have no choice but to put this issue in the hands of my credit card company.*I look forward to hearing from you in the very near future.*Regards,*Mr Austin Roberts