I have tried to call the customer service number multiple times. It says if baggage wa...

GetHuman3056624's Lost Baggage issue with Vueling Airlines from June 2019

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Name on the ticket, Booking reference, Billing address, Email address on the account, and Itinerary number
Top Tip from another customer
If you lost your luggage you should go to guest services in the airport and report it immediately. Once you do that you can submit a claim there. They will then give you a claim number. You will need that for future reference.
The issue in GetHuman3056624's own words
I have tried to call the customer service number multiple times. It says if baggage was lost say lost which I did several times but my words are not recognized and they hang up. My two sons and I took a fight from Ibiza to Barcelona this morning June *, **** at *:** am flight **** and one of our luggage was not on the luggage belt. We went to lost and found and it was not there. Then was told to wait on a line to report it which was the wrong line , once we got on the right line we could not stay on it due to our flight leaving Barcelona arriving JFK bringing us home to the United States. We never received my son Patrick Ippolito’s luggage. The baggage tag was * *** VY *******The suitcase and the contents with vacation clothes, shoes, * beard trimmers, * sunscreen bottles would be over $*,*** to replace . If the bag is found , he still needs some stuff replaced until the luggage is receivied.

GetHuman3056624 did not yet indicate what Vueling Airlines should do to make this right.

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How Do I Cancel a Flight for Vueling Airlines?What Do I Do If My Baggage Is Lost on Vueling Airlines?
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Vueling Airlines

Lost Baggage issue
Reported by GetHuman3056624
Jun 9th, 2019 - a year ago
Not resolved
Seen by 5 customers so far
Similar issue to 2188 others
0 customers following this

Timeline

GetHuman3056624 started working on this issue
Jun 9th, 2019 3:19am
GetHuman3056624 indicated the issue is not fixed yet.
Jun 11th, 2019 12:13pm
GetHuman3056624 indicated the issue is not fixed yet.
Jun 12th, 2019 12:09pm