I redeemed a free movie through Verizon using a verizon up credit an i tried about...

GetHuman2220072's customer service issue with Vudu.com from February 2019

713 similar
0 following
Help with my Vudu.com issue
Next: our robot will wait on hold for GetHuman2220072 to get a Vudu.com rep on the line!
Always use the GetHuman Phone tocall Vudu.com. We wait on hold and get a rep on the line for you faster and for free!
GetHuman2220072's usage of the GetHuman Phone for this issue
GetHuman Phone call #1 (9 mos ago)
First: share to improve GetHuman2220072's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman2220072 may need:
Who made the purchase and Email address associated with the booking
The issue in GetHuman2220072's own words
I redeemed a free movie through Verizon using a verizon up credit an i tried about *** times to use it an it would send me back to the previous screen an so i tried again an again the next day an the same the following but it just wouldnt except the movie redeemable code or something an i am frustrated because i couldn't figure out why it wouldnt work tryibg to contact verizon over it that was pointless an i couldnt figure out how to grtvahold of the vudu company through the app finally here in an trying through the web instead. I really hope thay you can help me to get the movie thay i wasted a credit on but I wanted a movie it was offering an i do love the vudu app I have been using it for many years.. So please could someone do something to fix the problem credit my account something, i kmowbthat it sounds silly to he th*s frustrated but i do pay the bill through verizon an they have an reward,system (an i think that is really amazing of them) but I do have money to get movies like i would like an well i technically did perchase the movie that i didnt receive. I am sorry for the long probably sounds grouchy but i dont want it to, ive just seem to be having the worst luck so far the start of this year. Thanks *An if you could just credit my account for the price of a new movie that woulf be great or i can just somehow show you the purchased vudu mutli movie option thing i revieved from the verizon up credit on my account. Let me know if you need anything any proof or whatever you need me to give you so i can prove i am not scamming you out of a movie, an i can finally watch a new movir with my kids again sorry not your fault an thank you again.. *Jennifer Fenton
GetHuman2220072 did not yet indicate what Vudu.com should do to make this right.
I have an issue with Vudu.com too
How GetHuman2220072 fixed the problem
We are waiting for GetHuman2220072 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Vudu.com's attention and get better help faster. Tap below to get started.
Having Vudu.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2220072 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman2220072
Feb 16th, 2019 - 9 mos ago
I have an issue with Vudu.com too
Not resolved
Seen by 21 customers so far
Similar issue to 713 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman2220072 started working on this issue
Feb 16th 5:43am