I redeemed a free movie through Verizon using a verizon up credit an i tried about...

GetHuman2220072's customer service issue with Vudu.com from February 2019

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The issue in GetHuman2220072's own words
I redeemed a free movie through Verizon using a verizon up credit an i tried about *** times to use it an it would send me back to the previous screen an so i tried again an again the next day an the same the following but it just wouldnt except the movie redeemable code or something an i am frustrated because i couldn't figure out why it wouldnt work tryibg to contact verizon over it that was pointless an i couldnt figure out how to grtvahold of the vudu company through the app finally here in an trying through the web instead. I really hope thay you can help me to get the movie thay i wasted a credit on but I wanted a movie it was offering an i do love the vudu app I have been using it for many years.. So please could someone do something to fix the problem credit my account something, i kmowbthat it sounds silly to he th*s frustrated but i do pay the bill through verizon an they have an reward,system (an i think that is really amazing of them) but I do have money to get movies like i would like an well i technically did perchase the movie that i didnt receive. I am sorry for the long probably sounds grouchy but i dont want it to, ive just seem to be having the worst luck so far the start of this year. Thanks *An if you could just credit my account for the price of a new movie that woulf be great or i can just somehow show you the purchased vudu mutli movie option thing i revieved from the verizon up credit on my account. Let me know if you need anything any proof or whatever you need me to give you so i can prove i am not scamming you out of a movie, an i can finally watch a new movir with my kids again sorry not your fault an thank you again.. *Jennifer Fenton
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Vudu.com

Customer service issue
Reported by GetHuman2220072
Feb 16th, 2019 - 9 mos ago
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GetHuman2220072 started working on this issue
Feb 16th 5:43am