I purchased a new **** VW Passat two years ago. we had owned * Jetta TDI's one being pa...

GetHuman-dfcarr's customer service issue with Volkswagen from December 2018

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I purchased a new **** VW Passat two years ago. we had owned * Jetta TDI's one being part of the TDI recall. Part of the recall was a $*** credit card to be used only at the dealership. The first time we had a chance to use it was recently only to find it was expired. Customer service has been no help to date. *credit card number ************.*Please help have been a loyal VW customer for many years.*Respectfully,*Donna Carr ***-***-****
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Volkswagen

Customer service issue
Reported by GetHuman-dfcarr
Dec 3rd, 2018 - a mon ago
I have an issue with Volkswagen too
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Seen by 2 customers so far
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GetHuman-dfcarr started working on this issue
Dec 3rd, 2018 6:48pm