I had done a R** airtime advanced. I had received an SMS that said I had three days to...
GetHuman-toberhol's customer service issue with Vodacom from November 2018
Help with my Vodacom issue
The issue in GetHuman-toberhol's own words
I had done a R** airtime advanced. I had received an SMS that said I had three days to pay the outstanding amount. On the second day I recharged with R***, which was to pay the outstanding amount. Yet nothing was taken from the recharge amount. When I took a look it had added the R** to my bill, a day before it should have. I would like the outstanding amount to be taken off of my recharged airtime and not added to my bill, because I had recharged before the said date.
Taking my advance airtime from my recharge money and not add it to my bill.
I have an issue with Vodacom too
How GetHuman-toberhol fixed the problem
We are waiting for GetHuman-toberhol to fix the problem and share the solution with the rest of us customers.
Please help with my Vodacom issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.