Vodacom phoned me and told me because I am a good customer that my phone tariff will be...
GetHuman-gerhardk's customer service issue with Vodacom from May 2018
Help with my Vodacom issue
How did GetHuman-gerhardk do it?
Waiting to hear how GetHuman-gerhardk fixed the problem to share with other customers.
The issue in GetHuman-gerhardk's own words
Vodacom phoned me and told me because I am a good customer that my phone tariff will be reduced and that it is not a new contract but just to thank me. Which happened and I am very grateful for that, however, when I wanted to upgrade they said I can only upgrade in May of **** after they told me it is not a new contract. My dilemma is my Phone pack up and now I have to wait until next year before I would be able to upgrade!!!! What am I to do? Please advised???
GetHuman-gerhardk did not yet indicate what Vodacom should do to make this right.
I have an issue with Vodacom too
How GetHuman-gerhardk fixed the problem
We are waiting for GetHuman-gerhardk to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.