I would like to give a commendation to Sherrie Billings, one of your customer service r...

GetHuman2951264's customer service issue with Vivint from May 2019

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The issue in GetHuman2951264's own words
I would like to give a commendation to Sherrie Billings, one of your customer service representatives. On a recent call-in inquiry, I was not as warm as I usually am. Although I wasn't, she was more focused on taking care of my concern, than reacting to my temperment, which displayed a lot of professionalism.**Not only did she keep a professional demeanor, she rectified four issues of concern, during this one call. She was efficient, thorough, and pleasant. I was so impressed with her professionalism, I was compelled to write this commendation and I let her know that I would be doing so.**I am very impressed with the level of professionalism and excellence that I keep experiencing, when engaging your employees. It speaks well of your company and its culture.**Sincerely,*A.J. Wynn

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Vivint

Customer service issue
Reported by GetHuman2951264
May 20th, 2019 - 2 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 90 others
0 customers following this

Timeline

GetHuman2951264 started working on this issue
May 20th, 2019 1:36am