I would like to give a commendation to Sherrie Billings, one of your customer service r...

GetHuman2951264's customer service issue with Vivint from May 2019

Help with my Vivint issue
First: share to improve GetHuman2951264's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman2951264 may need:
Where was the item purchased, Order number (if applicable), and Billing address
The issue in GetHuman2951264's own words
I would like to give a commendation to Sherrie Billings, one of your customer service representatives. On a recent call-in inquiry, I was not as warm as I usually am. Although I wasn't, she was more focused on taking care of my concern, than reacting to my temperment, which displayed a lot of professionalism.**Not only did she keep a professional demeanor, she rectified four issues of concern, during this one call. She was efficient, thorough, and pleasant. I was so impressed with her professionalism, I was compelled to write this commendation and I let her know that I would be doing so.**I am very impressed with the level of professionalism and excellence that I keep experiencing, when engaging your employees. It speaks well of your company and its culture.**Sincerely,*A.J. Wynn

GetHuman2951264 did not yet indicate what Vivint should do to make this right.

How GetHuman2951264 fixed the problem

We are waiting for GetHuman2951264 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Vivint's attention and get better help faster. Tap below to get started.
Having Vivint issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman2951264
May 20th, 2019 - 4 years ago
Not resolved
Seen by 15 customers so far
Similar issue to 90 others
0 customers following this


GetHuman2951264 started working on this issue
May 20th, 2019 1:36am

Change of Address? Free Concierge.

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians