Yes, in order to utilize Vivint's services, customers are required to sign a contract. The contract ensures that customers commit to a specified length of service, typically ranging from 42 to 60 months, depending on the chosen plan. Signing a contract is vital as it allows Vivint to offer its services at a discounted rate and ensures the necessary equipment is installed. The contract outlines the pricing details, terms and conditions, cancellation policy, and responsibilities of both the customer and Vivint. It is essential to carefully review and understand the contract before signing to ensure a smooth and satisfactory experience with Vivint's services.
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