My daughter Crystal Castle suffered a major brain injury on May **th, ****. This was ex...

GetHuman-castlefa's customer service issue with Vivint from June 2018

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The issue in GetHuman-castlefa's own words
My daughter Crystal Castle suffered a major brain injury on May **th, ****. This was exactly one week after Vivint system was installed in her home. I have called and e-mailed to have my daughters service canceled. I have e-mailed the cancelation request, doctors note and legal guardianship paperwork. First call *-**-**, second call *-*-**, first e-mail *-*-** and second e-mail *-*-**. I have received zero response. We are leaving town on *-*-**. Crystal's home will be listed for sale this weekend. Please call me ***-***-****. *Thank you, *Michelle Castle
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Vivint

Customer service issue
Reported by GetHuman-castlefa
Jun 8th, 2018 - a yr ago
I have an issue with Vivint too
Not resolved
Seen by 2 customers so far
Similar issue to 86 others
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Timeline
GetHuman-castlefa started working on this issue
Jun 8th, 2018 4:39am