Unsatisfied customer

GetHuman-kshowal's customer service issue with VitalChek from April 2019

42 views | 2426 similar | 0 following
Help with my VitalChek issue
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The issue in GetHuman-kshowal's own words
-Locate my order.*-Get my so called "shipped" order.*-Physically have my documents in hand. ... Ordered my birth certificate.*Never received it. *Order updates state it was sent. *Been over the shipping period of ** days and going on a month now with no new updates.
I've waited a month for this order. No updates or follow ups from the company.
A customer service representative to reach out about this issue. I want my document or an immediate refund.
I expect my order on time after payment. This company failed, would've rather drove * hours to pick it up. I would've recieved it much faster and not have a sensitive item floating around who knows where.
Waited on the phone for * hours.*P.s. online "check in" system is pointless they never call**Issue never resolved. Received duplicate emails asking if the problem was fixed. However never received any follow up from the company
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VitalChek

Birth certificate order
Customer service issue
Reported by GetHuman-kshowal
Apr 10th, 2019 - 2 years ago
Fixed
Seen by 42 customers so far
Similar issue to 2426 others
0 customers following this
Items needed
Name
Order number
Email address
Billing address
Phone number

Timeline

GetHuman-kshowal started working on this issue
Apr 10th, 2019 4:30pm
GetHuman-kshowal indicated the issue is not fixed yet.
Apr 10th, 2019 8:41pm
GetHuman-kshowal indicated the issue is not fixed yet.
Apr 10th, 2019 8:42pm
GetHuman-kshowal indicated the issue is not fixed yet.
Apr 10th, 2019 8:54pm
GetHuman-kshowal indicated the issue is not fixed yet.
Apr 14th, 2019 11:44pm
GetHuman-kshowal indicated the issue is not fixed yet.
Apr 14th, 2019 11:45pm
GetHuman-kshowal indicated the issue is not fixed yet.
Apr 14th, 2019 11:47pm
GetHuman-kshowal indicated the issue is not fixed yet.
Apr 18th, 2019 5:11pm