GetHuman-kshowal's customer service issue with VitalChek from April 2019
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Help with my VitalChek issue
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The issue in GetHuman-kshowal's own words
-Locate my order.*-Get my so called "shipped" order.*-Physically have my documents in hand. ... Ordered my birth certificate.*Never received it. *Order updates state it was sent. *Been over the shipping period of ** days and going on a month now with no new updates.
I've waited a month for this order. No updates or follow ups from the company.
A customer service representative to reach out about this issue. I want my document or an immediate refund.
I expect my order on time after payment. This company failed, would've rather drove * hours to pick it up. I would've recieved it much faster and not have a sensitive item floating around who knows where.
Waited on the phone for * hours.*P.s. online "check in" system is pointless they never call**Issue never resolved. Received duplicate emails asking if the problem was fixed. However never received any follow up from the company
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