We have an abandoned vehicle on our store in Ohio. We called the owner when the repair...

GetHuman1647966's customer service issue with Virginia Department of Motor Vehicles (DMV/RMV) from November 2018

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We have an abandoned vehicle on our store in Ohio. We called the owner when the repair was finished but she said she didn't want the vehicle and would send us the title. Further attempts to call her went unanswered and then the number was disconnected. As you must know, getting through on ***-***-is virtually impossible. One time when I did get through I was sent to the website at https:**www.dmv.virginia.gov*apps*avp*RequestRecord.aspx?type*VA and fill out the form for an abandoned vehicle. But the form will only accept a vehicle abandoned in Virginia. I wrote via US mail Virginia DMV with the issue and received a form to fill out and return. The form asks for Original Certificate of title, Bill of Sale, Manufacturers certificate of origin and on and on. I'm guess someone could say your don't need all these documents. But if I could talk to a live person who is familiar with the process for gaining a certificate of title to allow us to sell this abandoned vehicle, I could move on. A if your are providing me a phone number, please provide one with someone on the other side who answers it.
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Virginia Department of Motor Vehicles (DMV/RMV)

Customer service issue
Reported by GetHuman1647966
Nov 28th, 2018 - 9 mons ago
I have an issue with Virginia Department of Motor Vehicles (DMV/RMV) too
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GetHuman1647966 started working on this issue
Nov 28th, 2018 8:10pm
GetHuman1647966 indicated the issue is not fixed yet.
Nov 28th, 2018 8:13pm