i left my senior rail card behind on a trip to london. When booking a return ticket I...

GetHuman-skgravel's customer service issue with Virgin Rail (UK) from April 2018

2 views
 | 
4 similar
 | 
0 following
Help with my Virgin Rail (UK) issue
Before contacting them, items GetHuman-skgravel may need:
Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
GetHuman-skgravel's next move: try calling Virgin Rail (UK) again.
The best way to get your problem resolved is to tap the button below to start calling Virgin Rail (UK). We will check on you later to see if it's fixed or needs to be escalated.
The issue and preferred resolution, in GetHuman-skgravel's own words:
i left my senior rail card behind on a trip to london. When booking a return ticket I had to pay the difference but was told I would be reimbursed. How do I go about doing this.
I trust that Virgin Rail (UK) will make this right and come up with a resolution that is fair.
Help with my Virgin Rail (UK) issue
Follow this to see how it gets fixed
Find similar issues & what fixed it
Follow 3 or more issues like yours to increase the chances that another customer helps you find the right answer.
i left my senior rail at home when travelling to london. on returning I had to pay the...I needed to get the **:** - when trying to Book the train from Edinburgh to inverness...
Do you have a customer issue as well?
We can help you get Virgin Rail (UK)'s attention and get better help faster. Tap below to get started.
Having Virgin Rail (UK) issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Virgin Rail (UK) email you?
This email address isn't valid
Follow this issue
See how GetHuman-skgravel fixes it.
This email address isn't valid

Virgin Rail (UK)

Customer service issue
Reported by GetHuman-skgravel
Apr 25th, 2018 - 3 mons ago
I have an issue with Virgin Rail (UK) too
Not resolved
Seen by 2 customers so far
Similar issue to 4 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-skgravel started working on this issue
Apr 25th 11:58am