i left my senior rail card behind on a trip to london. When booking a return ticket I...

GetHuman-skgravel's customer service issue with Virgin Rail (UK) from April 2018

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The issue in GetHuman-skgravel's own words
i left my senior rail card behind on a trip to london. When booking a return ticket I had to pay the difference but was told I would be reimbursed. How do I go about doing this.
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Virgin Rail (UK)

Customer service issue
Reported by GetHuman-skgravel
Apr 25th, 2018 - 7 mons ago
I have an issue with Virgin Rail (UK) too
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Seen by 2 customers so far
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GetHuman-skgravel started working on this issue
Apr 25th 11:58am