I explained to the man that I do not have a flip phone anymore...it was very old and I...

GetHuman-maryamur's customer service issue with Virgin Mobile (UK) from June 2018

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I explained to the man that I do not have a flip phone anymore...it was very old and I threw it out. My son died and he gave it to me and if there was a password he knew it, as I am disabled and can't hear * well so I do not have the cell phone of *********** anymore, just the house phone. I tried to cancel the **.** they take out but they wouldn't let me and I have no phone. please help me! Mary Murphy
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Virgin Mobile (UK)

Customer service issue
Reported by GetHuman-maryamur
Jun 9th, 2018 - 10 mons ago
I have an issue with Virgin Mobile (UK) too
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Seen by 4 customers so far
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Timeline
GetHuman-maryamur started working on this issue
Jun 9th, 2018 7:28pm
GetHuman-maryamur indicated the issue is not fixed yet.
Jun 9th, 2018 8:34pm
GetHuman-maryamur indicated the issue is not fixed yet.
Jun 9th, 2018 8:42pm