Hi, *I havent flown with virgin in the last couple years and im a member of the flying...

GetHuman2231707's customer service issue with Virgin Atlantic from February 2019

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The issue in GetHuman2231707's own words
Hi, *I havent flown with virgin in the last couple years and im a member of the flying club however ive been informed by a friend that membership numbers were changed from *** numbers to *** numbers sometime last year and I didnt recieve any notification of this - how can I access my account now as planning on flying to florida in september and want to look into upgrading.**Original membership number was - ***********
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Virgin Atlantic

Customer service issue
Reported by GetHuman2231707
Feb 18th, 2019 - 8 mons ago
I have an issue with Virgin Atlantic too
Not resolved
Seen by 2 customers so far
Similar issue to 750 others
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Timeline
GetHuman2231707 started working on this issue
Feb 18th 11:56am