What is the Virgin Atlantic policy on flight delays and cancellations?

Asked 6 months ago
Virgin Atlantic understands that flight delays and cancellations can be very frustrating for their passengers. The airline has a comprehensive policy in place to minimize inconvenience caused by these situations. If a flight is delayed or cancelled due to circumstances within their control, Virgin Atlantic will provide passengers with alternative options, including rebooking on the next available flight or rerouting on another carrier if necessary. In addition, passengers may be entitled to compensation in accordance with EU regulations for certain flights. The airline aims to keep passengers informed about any changes to their flight status through timely communication via text messages, email, or its official website. Overall, Virgin Atlantic strives to ensure passenger comfort and satisfaction by handling flight delays and cancellations promptly and efficiently.
Answered Nov 1, 2023

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