Im booked for a flight on the **th December from London to Lax. Unfortunately we have...

GetHuman-alisun's customer service issue with Virgin Atlantic from December 2018

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The issue in GetHuman-alisun's own words
Im booked for a flight on the **th December from London to Lax. Unfortunately we have had a death in the family and I urgently need to get home for the funeral on the **th therefore need my flight moved forward to the **th. I have been told that if I provide a bereavement notice or death certificate that I might be able to get my flight changed free of charge? I would be so grateful if someone could get back to me as soon as possible. Thank you!
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Virgin Atlantic

Customer service issue
Reported by GetHuman-alisun
Dec 6th, 2018 - 5 mons ago
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GetHuman-alisun started working on this issue
Dec 6th, 2018 8:20am