I have an Angel Card and periodically shop at Pink for gifts for my grand-daughters. Li...

GetHuman1719634's customer service issue with Victoria's Secret from December 2018

296 similar
0 following
Help with my Victoria's Secret issue
Next: our robot will wait on hold for GetHuman1719634 to get a Victoria's Secret rep on the line!
Always use the GetHuman Phone tocall Victoria's Secret. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman1719634's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1719634 may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman1719634's own words
I have an Angel Card and periodically shop at Pink for gifts for my grand-daughters. Like most young girls they are caught up in the Pink Craze. I was shopping at the Victoria Secret location in Calumet City on November **, ****. I was shopping for the ** for $** panties and some apparel items as Xmas Gifts for my * grand daughters for Xmas. I had previously been shopping at Macy's prior to going to Victoria Secret and had spent close to $***. While at Victoria Secret, I was standing next to the table with all of the panties. I had all of my packages next to me. However, patrons wanted to have access to the drawers underneath. After moving my packages away five or six times to allow them access, I subsequently, placed my packages in back of me while I continued to shop. It was brought to my attention "after the fact" by one of the salespersons that a heavy set woman had grabbed my Macy's bags, which also included a wallet with a little cash and a new cellphone purchased at Walmart and had run out the door with them. The sales person recommended that I contact the Calumet City Police. Which I did complete report **-***** that evening. In retrospect, I acknowledge that placing my packages in back of me may not have been the wisest thing. However, the purpose of me writing to you is to advise of my concerns that on the evening the theft occurred, there wasn't a security guard on duty. Perhaps had there been one, my grand-daughters would have their gifts for Xmas. ***-***-****
GetHuman1719634 did not yet indicate what Victoria's Secret should do to make this right.
I have an issue with Victoria's Secret too
How GetHuman1719634 fixed the problem
We are waiting for GetHuman1719634 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Victoria's Secret's attention and get better help faster. Tap below to get started.
Having Victoria's Secret issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1719634 fixes it.
This email address isn't valid

Victoria's Secret

Customer service issue
Reported by GetHuman1719634
Dec 8th, 2018 - 5 mons ago
I have an issue with Victoria's Secret too
Not resolved
Seen by 3 customers so far
Similar issue to 296 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1719634 started working on this issue
Dec 8th, 2018 10:15pm