I have an Angel Card and periodically shop at Pink for gifts for my grand-daughters. Li...

GetHuman1719634's customer service issue with Victoria's Secret from December 2018

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The issue in GetHuman1719634's own words
I have an Angel Card and periodically shop at Pink for gifts for my grand-daughters. Like most young girls they are caught up in the Pink Craze. I was shopping at the Victoria Secret location in Calumet City on November **, ****. I was shopping for the ** for $** panties and some apparel items as Xmas Gifts for my * grand daughters for Xmas. I had previously been shopping at Macy's prior to going to Victoria Secret and had spent close to $***. While at Victoria Secret, I was standing next to the table with all of the panties. I had all of my packages next to me. However, patrons wanted to have access to the drawers underneath. After moving my packages away five or six times to allow them access, I subsequently, placed my packages in back of me while I continued to shop. It was brought to my attention "after the fact" by one of the salespersons that a heavy set woman had grabbed my Macy's bags, which also included a wallet with a little cash and a new cellphone purchased at Walmart and had run out the door with them. The sales person recommended that I contact the Calumet City Police. Which I did complete report **-***** that evening. In retrospect, I acknowledge that placing my packages in back of me may not have been the wisest thing. However, the purpose of me writing to you is to advise of my concerns that on the evening the theft occurred, there wasn't a security guard on duty. Perhaps had there been one, my grand-daughters would have their gifts for Xmas. ***-***-****
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Victoria's Secret

Customer service issue
Reported by GetHuman1719634
Dec 8th, 2018 - 5 mons ago
I have an issue with Victoria's Secret too
Not resolved
Seen by 3 customers so far
Similar issue to 296 others
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Timeline
GetHuman1719634 started working on this issue
Dec 8th, 2018 10:15pm