Hello , i've bought * ticket some months ago*for the event ( euro **** match turkey...

GetHuman6131211's Refund issue with ViaGoGo from May 2021

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The issue in GetHuman6131211's own words
Hello , i've bought * ticket some months ago*for the event ( euro **** match turkey italy ** june ****).*i've received an email yestesterday where it was saying to download uefa*app for download the tickets online.*i've done this but once i've digited correctly my email which is the same one which i've used to buy tickets from viagogo website , but now on UEFA APP are saying that this email is not in their database , which also means that i've nothing at moment and i will for sure not have for the day*of match . So i would like to ask you the full refund of the amount*which they took from my credit card.**of course i have prove of what i'm saying , including screeenshots and so on.**i've asked them the full refund of amount and still waiting for their reply.**what else u suggest me do to?

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ViaGoGo

Refund issue
Reported by GetHuman6131211
May 31st, 2021 - 2 months ago
Not resolved
Seen by 13 customers so far
Similar issue to 676 others
0 customers following this

Timeline

GetHuman6131211 started working on this issue
May 31st 9:58am
GetHuman6131211 indicated the issue is not fixed yet.
May 31st 2:02pm
GetHuman6131211 indicated the issue is not fixed yet.
May 31st 7:19pm