I want you to Highlight the fact that the Website Viagogo is breaking laws about it non...

GetHuman1522744's customer service issue with ViaGoGo from November 2018

30 views | 1400 similar | 0 following
Help with my ViaGoGo issue
GetHuman1522744's next move: find and follow the right step-by-step guide.
ViaGoGo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1522744 will need to dig through the advice provided by ViaGoGo, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1522744 can let us know if they help or not.
The issue in GetHuman1522744's own words
I want you to Highlight the fact that the Website Viagogo is breaking laws about it nondecleration of hitten charges on there purchasing website.My partner purchased two Tickets and got fleeced for use of a better word...paying along with the euberent face value charge of the tickets..a charge of Eure** additional charges ..total price for two Mark Knopfler tickets was Euro ***.In the processing of these tickets a e-mail address was required and was given..there was nothing asking for a password on the Customer site detail..but if one wishes to contact about the purchase ..one is asked for there E-mail address and password..so no password and they wont accept the password if one is given..so ..static..nothing..we can help..we will send you a change of Passowrd..nothing.*I am Irish, and I AM GOING TO GO ON A CHAT PROGRAMME LISTEN TO NATIONWIDE CALEED JOE DUFFY..I will highlight all the issues and wrongs and law breaking that your company Viagogo are involved in, and trough this programme I will put people on there guard not to purchase from you..any tickets of any kind because you are not a legitimate Company.Make a full refund or else!

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ViaGoGo

Customer service issue
Reported by GetHuman1522744
Nov 8th, 2018 - 3 years ago
Fixed
Seen by 30 customers so far
Similar issue to 1400 others
0 customers following this
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Timeline

GetHuman1522744 started working on this issue
Nov 8th, 2018 12:02pm
GetHuman1522744 indicated the issue is not fixed yet.
Nov 8th, 2018 1:56pm

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