I receive two Verizon bills per month.*One for wireless, the other for landline and FIO...
GetHuman839129's customer service issue with Verizon from July 2018
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The issue in GetHuman839129's own words
I receive two Verizon bills per month.*One for wireless, the other for landline and FIOS. *I pay both by mail.*My practice is to pay each bill same*dayupon receipt,*During last cycle I did not receive*either bill, so did not pay.*At first I thought it was only wireless*that i did not receive. I have since paid last wireless bill by phone*credit card...late fee was waived.*Now It appears landline*FIOS bill also not delivered to my home....*since Ihave received another email notice of unpaid bill from Verizon.**What I need right now:**to verify that las landline*FIOS bill still outstanding***if yes (outstanding), to pay bill with*my Citibank Mastercard, (again with*late fee waived*)**to insure that future bills are*consistently mailed to my home,*since at least for now,I prefer to pay*my mail (check).
GetHuman839129 did not yet indicate what Verizon should do to make this right.
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