I receive two Verizon bills per month.*One for wireless, the other for landline and FIO...

GetHuman839129's customer service issue with Verizon from July 2018

17 views | 476 similar | 0 following
Help with my Verizon issue
First: share to improve GetHuman839129's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman839129 to get a Verizon rep on the line!
Always use the GetHuman Phone to call Verizon. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman839129 may need:
PIN on Account, Name of Account Holder, Phone Number, Email on Account, Billing Address, and Last 4 of Social Security
The issue in GetHuman839129's own words
I receive two Verizon bills per month.*One for wireless, the other for landline and FIOS. *I pay both by mail.*My practice is to pay each bill same*dayupon receipt,*During last cycle I did not receive*either bill, so did not pay.*At first I thought it was only wireless*that i did not receive. I have since paid last wireless bill by phone*credit card...late fee was waived.*Now It appears landline*FIOS bill also not delivered to my home....*since Ihave received another email notice of unpaid bill from Verizon.**What I need right now:**to verify that las landline*FIOS bill still outstanding***if yes (outstanding), to pay bill with*my Citibank Mastercard, (again with*late fee waived*)**to insure that future bills are*consistently mailed to my home,*since at least for now,I prefer to pay*my mail (check).

GetHuman839129 did not yet indicate what Verizon should do to make this right.

How GetHuman839129 fixed the problem

We are waiting for GetHuman839129 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Verizon's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Verizon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman839129 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman839129
Jul 1st, 2018 - 5 years ago
Not resolved
Seen by 17 customers so far
Similar issue to 476 others
0 customers following this


GetHuman839129 started working on this issue
Jul 1st, 2018 3:49pm