Hello, my name is Ozanna Gardner I have contacted Verizon Wireless in the year of...

GetHuman-oaznnaca's customer service issue with Verizon Wireless from February 2019

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The issue in GetHuman-oaznnaca's own words
Hello, my name is Ozanna Gardner I have contacted Verizon Wireless in the year of **** the reason was that my house a total loss in February of **** lost every thing. My reason to contact this company is the fact that I did not have any balance due after the fire. Verizon has place the account to a collection and also was put on my credit in the amount of $*,***.**. This has been five (*) years, I had talked to your customer service and the collection company that I did not owe this money also spoken to the manger that was the current manager at the Perkins Road store in Baton Rouge LA. She advised me that was been charged in a month's advance. So the remain fo these fees are to to charged which was never need to charge me due to the fact my phones were burned in the house and that your company was just running up my bill was falsely and your company place this account to your collection and we placed on my cred report. I am again asking this company again to remove this information off of my credit and I know after * years that Verizon Wireless has made money back on CHARGE OFF accounts for tax purpose. My account was cleared did not have a balance, my account was paid in January in full.*The month of February was falsely charge included with fees. I need this account be removed from my credit and a letter showing that this account has been cleared and also cleared off of my credit report**account * showing on credit report is ***************balance of $*,***.***name: Ozanna Gardnner* **** Wild Valley Road* Baton Rouge, LA ******last four SS* *****Contact ASAP THIS IS FRAUD I have also contacted the Experian ,TransUnion & Equifax reporting that this information was falsely sent on my credit report also *sending a copy of this communication.
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Verizon Wireless

Customer service issue
Reported by GetHuman-oaznnaca
Feb 28th, 2019 - 3 mons ago
I have an issue with Verizon Wireless too
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GetHuman-oaznnaca started working on this issue
Feb 28th 2:49am