We went to the Butler New Jersey Location at **:A.M. on Sat. **.**.** and were not give...
GetHuman1718241's customer service issue with Verizon Wireless from December 2018
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The issue in GetHuman1718241's own words
We went to the Butler New Jersey Location at **:A.M. on Sat. **.**.** and were not given the proper attention of customer service. *We were let in by the GM Anthony and he assigned us to Bianca. We told Bianca why we came, to activate a new phone purchased from Verizon on ***-***-**** S*.We told her we wanted to activate and transfer all content. *Bianca started with us but kept walking away to to other customers coming thru the door. It seems the only time she was interested in us was when trying to sell us things: Case, Charger, etc.When we had to get more help she left us to work with a new customer.We then had to talk to another girl there maybe Asst. Mgr. who also seemed annoyed to help us. Actually it looked like she was upset when the Manager spoke to her.It was not that we purchased it at Best Buy Or Target but from Verizon and never expected to be treated like we bought it from another retail outlet.We left and hoped for the best that we could figure the rest out at home. *Really upset the way we were treated at Butler N.J. D******.*Howard Buttray long time customer?? ***-***-****. E Mail *****@***.com.My wife and I bought * Phones at Best Buy last year and had great customer service. Lesson learned.
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