I ordered * iPhone XR's on ***** payed an extra charge to have them overnighted. The im...

GetHuman1469596's customer service issue with Verizon Wireless from November 2018

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The issue in GetHuman1469596's own words
I ordered * iPhone XR's on ***** payed an extra charge to have them overnighted. The importance of communication at my business depends on wireless phones and internet. Our most important tool we use. I switched carriers as well. My question is can you send the * phones that I have ordered and made payment for to the Verizon wireless store in Mount Sterling,Ky. If this is possible I should be able to receive * iPhone XR's like the * I ordered that way I wouldn't have to wait on delivery. The local store has the phones in stock. Already being a day late on delivery and * day behind at work allowing me to pick the phones up immediately and activating at the local Verizon store would allow me and my employees to continue our scheduled work without further delay. Thank you. Stacy Willoughby with Willoughby & Son masonry
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Verizon Wireless

Customer service issue
Reported by GetHuman1469596
Nov 2nd, 2018 - 2 mons ago
I have an issue with Verizon Wireless too
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Seen by 3 customers so far
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Timeline
GetHuman1469596 started working on this issue
Nov 2nd 9:45am