The plan bundle that I bought last month was a $** plan with unlimited talk*text and *G...

GetHuman-tarabara's customer service issue with Verizon Wireless Prepay from January 2019

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The issue in GetHuman-tarabara's own words
The plan bundle that I bought last month was a $** plan with unlimited talk*text and *GB high speed data. I got *GB last month and this month when I paid on the **th, I only got *GB high speed data. I talked to a customer service rep that said he would get *GB added to my account for the hassle but they were doing some updates to their system and couldn’t add them at that moment. I am out of data already and just wanted the *GB that I didn’t get this month back. They said I should receive a phone call from someone about the issue and I haven’t received one yet. Would like to get the problem fixed as I need data to do what I would like to do.
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Verizon Wireless Prepay

Customer service issue
Reported by GetHuman-tarabara
Jan 14th, 2019 - 9 mons ago
I have an issue with Verizon Wireless Prepay too
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GetHuman-tarabara started working on this issue
Jan 14th 12:51am