My account was placed on a cash only restriction back in October of **** that I wasn’t...

GetHuman5777316's customer service issue with Verizon Wireless Financial from February 2021

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The issue in GetHuman5777316's own words
My account was placed on a cash only restriction back in October of **** that I wasn’t aware of. I’m assuming it was due to an automatic payment that didn’t clear the account. To bring context as to why, just two months earlier my account split off from an account I shared with my now ex-wife. Fast forward to the payment that didn’t clear, it was due to me loosing access to that account in the divorce to cover the payment. I am now current and have not missed any payments or arrangements since. I’m asking that the restrictions be lifted before the expiration date of April **, ****. My current handset needs to be upgraded immediately.

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Verizon Wireless Financial

Customer service issue
Reported by GetHuman5777316
Feb 23rd, 2021 - 2 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 746 others
0 customers following this
Items needed
PIN on Account
Account Number
Name of Account Holder
Phone Number on Account
Email on Account
Billing Address
Last 4 of Social Security

Timeline

GetHuman5777316 started working on this issue
Feb 23rd 4:22pm

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