Twice in the last two months you have attempted to fix the loud buzz in my dial tone. S...

GetHuman-hmhace's customer service issue with Verizon Repair from October 2018

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The issue in GetHuman-hmhace's own words
trying to make calls and use my fax for the last two months. Could not use at all ... Twice in the last two months you have attempted to fix the loud buzz in my dial tone. Still after two months I have not been able to use my phone but I continue paying for it.*PLEASE HELP ME BE ABLE TO USE MY PHONE.
Each time they "fix it" they never stop at my home to determine if the problem is fixed. They always go "down the road" to some unknown area to fix the problem and then just go away.
I would like to be able to use the phone I pay for each month in a timely manner.
I have been a good customer for ** years. that should be good enough.
I have an issue with Verizon Repair too
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Verizon Repair

land line
Customer service issue
Reported by GetHuman-hmhace
Oct 12th, 2018 - 2 mons ago
I have an issue with Verizon Repair too
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Timeline
GetHuman-hmhace started working on this issue
Oct 12th 7:00pm