I want Verizon to give me the deal I was told I could get on cyber Monday which is...

GetHuman1651085's customer service issue with Verizon FiOS from November 2018

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The issue in GetHuman1651085's own words
I want Verizon to give me the deal I was told I could get on cyber Monday which is $** for phone and Internet and also to be considered for the loyalty discount**Two other people gave me two different sets of numbers and one try to upsell me to get a TV when I don’t watch the TV that’s annoying they should tell their people not trying to talk somebody into getting a TV box and they don’t watch TV that seems kind of obvious**That person whose name was Maria also insisted that her numbers were correct**I told her this is the third set of numbers I’m getting but she still said I am right**Supervisors were not available but she checked with someone else she said and she insisted she was right**Maybe she was right but it’s hard to believe anything when is the third set of figures**And I was initially told I could get prime free for a year and I’m pretty sure the second guy said that two**But he promised to call me the next day and he didn’t so it’s all very annoying**I note cyber Monday is over but I want the best deal that I would’ve gotten on that day Thank you
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Verizon FiOS

Customer service issue
Reported by GetHuman1651085
Nov 29th, 2018 - 9 mons ago
I have an issue with Verizon FiOS too
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Seen by 8 customers so far
Similar issue to 3124 others
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Timeline
GetHuman1651085 started working on this issue
Nov 29th, 2018 4:20am