I want Verizon to give me the deal I was told I could get on cyber Monday which is...

GetHuman1651085's customer service issue with Verizon FiOS from November 2018

3124 similar
0 following
Help with my Verizon FiOS issue
Next: our robot will wait on hold for GetHuman1651085 to get a Verizon FiOS rep on the line!
Always use the GetHuman Phone tocall Verizon FiOS. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman1651085's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1651085 may need:
PIN on Account, Name of Account Holder, Phone Number, Email on Account, Billing Address, and Last 4 of Social Security
The issue in GetHuman1651085's own words
I want Verizon to give me the deal I was told I could get on cyber Monday which is $** for phone and Internet and also to be considered for the loyalty discount**Two other people gave me two different sets of numbers and one try to upsell me to get a TV when I don’t watch the TV that’s annoying they should tell their people not trying to talk somebody into getting a TV box and they don’t watch TV that seems kind of obvious**That person whose name was Maria also insisted that her numbers were correct**I told her this is the third set of numbers I’m getting but she still said I am right**Supervisors were not available but she checked with someone else she said and she insisted she was right**Maybe she was right but it’s hard to believe anything when is the third set of figures**And I was initially told I could get prime free for a year and I’m pretty sure the second guy said that two**But he promised to call me the next day and he didn’t so it’s all very annoying**I note cyber Monday is over but I want the best deal that I would’ve gotten on that day Thank you
GetHuman1651085 did not yet indicate what Verizon FiOS should do to make this right.
I have an issue with Verizon FiOS too
How GetHuman1651085 fixed the problem
We are waiting for GetHuman1651085 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Verizon FiOS's attention and get better help faster. Tap below to get started.
Having Verizon FiOS issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1651085 fixes it.
This email address isn't valid

Verizon FiOS

Customer service issue
Reported by GetHuman1651085
Nov 29th, 2018 - 9 mons ago
I have an issue with Verizon FiOS too
Not resolved
Seen by 8 customers so far
Similar issue to 3124 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1651085 started working on this issue
Nov 29th, 2018 4:20am