Verizon FiOS bill increased by $** this month. Why? How can I lower it?

GetHuman700257's customer service issue with Verizon FiOS from May 2018

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The issue in GetHuman700257's own words
The problem: Verizon FiOS bill increased by $** this month. Why? How can I lower it?
GetHuman700257 did not yet indicate what Verizon FiOS should do to make this right.
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Verizon FiOS

Customer service issue
Reported by GetHuman700257
May 19th, 2018 - 7 mons ago
I have an issue with Verizon FiOS too
Not resolved
Seen by 36 customers so far
Similar issue to 578 others
1 customer following this
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Timeline
GetHuman700257 started working on this issue
May 19th 7:44pm