I bought the black vans gum, the ones with the tannish bottoms and black tops a few mon...

GetHuman695729's customer service issue with Vans from May 2018

Help with my Vans issue
The issue in GetHuman695729's own words
I bought the black vans gum, the ones with the tannish bottoms and black tops a few months ago. The shoe is a low cut. After one month, the shoes were turning a little bit orange on the fabric. It wasn’t that bad so I left it alone. One more month, and it got worse. When I washed my shoes with soap and water, then later on placing it in the sun to dry, the whole front of both shoes were orange. It got really bad. I’m disappointed because I paid ** dollars for this pair and was saving them for the following semester of school. I don’t know what to do. I bought these vans at a Kohl’s. Please email me back to help.
GetHuman695729 did not yet indicate what Vans should do to make this right.
I have an issue with Vans too
How GetHuman695729 fixed the problem
We are waiting for GetHuman695729 to fix the problem and share the solution with the rest of us customers.
Please help with my Vans issue
Do you have a customer issue as well?
We can help you get Vans's attention and get better help faster. Tap below to get started.
Having Vans issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Vans email you?
This email address isn't valid

Vans

Customer service issue
Reported by GetHuman695729
May 18th, 2018 - 10 mons ago
I have an issue with Vans too
Fixed
Seen by 4 customers so far
Similar issue to 363 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)
Timeline
GetHuman695729 started working on this issue
May 18th, 2018 3:38am
GetHuman695729 shared this issue with others over email
May 18th, 2018 3:39am
GetHuman695729 shared this issue with others over email
May 18th, 2018 3:40am
GetHuman695729 indicated the issue is not fixed yet.
May 19th, 2018 6:36pm