I can log in but I cannot access any further screens without looping on the "* Question...

GetHuman5878168's customer service issue with Vanguard from March 2021

Help with my Vanguard issue
First: share to improve GetHuman5878168's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5878168 may need:
Account holder name, Billing address, Date of birth, and Last 4 digits of Social Security number
The issue in GetHuman5878168's own words
I can log in but I cannot access any further screens without looping on the "* Questions" security screen. I put in the answers. It comes back blank. Rinse. Repeat.

GetHuman5878168 did not yet indicate what Vanguard should do to make this right.

How GetHuman5878168 fixed the problem

We are waiting for GetHuman5878168 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Vanguard's attention and get better help faster. Tap below to get started.
Having Vanguard issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman5878168
Mar 23rd, 2021 - 3 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 639 others
0 customers following this


GetHuman5878168 started working on this issue
Mar 23rd 3:13pm
GetHuman5878168 indicated the issue is not fixed yet.
Mar 23rd 7:27pm

Paying Too Much for Your Plan?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Toll-Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers