Locked out of account but unable to verify due to new phone number. Need tech support t...

GetHuman5636213's customer service issue with Vanguard from January 2021

Help with my Vanguard issue
The issue in GetHuman5636213's own words
Locked out of account but unable to verify due to new phone number. Need tech support to get access to account login

GetHuman5636213 did not yet indicate what Vanguard should do to make this right.

How GetHuman5636213 fixed the problem

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Vanguard

Customer service issue
Reported by GetHuman5636213
Jan 8th, 2021 - 3 months ago
Fixed
Seen by 5 customers so far
Similar issue to 510 others
0 customers following this
Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of Social Security number

Timeline

GetHuman5636213 started working on this issue
Jan 8th 11:48pm
GetHuman5636213 confirmed the issue is fixed. Hooray!
Jan 9th 3:55am

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