Valve Software Customer FAQ

If a hacker hacked your account, you'll want to know how to report the hacker to Valve Software. Hackers on Steam are the ultimate...

You should check to ensure the voucher code is correct and activated. Sometimes problems occur when activating a new game or app through...

If Steam has banned you from a Valve Software game, ensure that you have proof of your innocence. Steam needs this to consider your...

Valve Software is a prominent American video game developer and digital distribution company. Founded in 1996, it is renowned for creating...

Yes, you can indeed use multiple Steam accounts on a single computer. Valve Software allows users the freedom and flexibility to have...

Yes, you can play your Steam games on multiple devices. Valve offers the Steam Play feature, which allows you to access and play your...

Steam trading cards are collectible virtual cards that can be earned by playing games on the Steam platform, developed by Valve Software. To obtain trading cards, players must play eligible games that support the trading card system. While playing, players earn "drops," which are random card rewards. Once a full set of cards is collected, they can be crafted into a badge, granting exclusive benefits like profile backgrounds, emoticons, and sometimes even in-game items. Additionally, players can acquire additional cards by purchasing them from the Steam Community Market or by trading with other users. The trading card system encourages community engagement, allows players to personalize their Steam profiles, and creates a market for collectors and traders within the Steam ecosystem....

Yes, you can refund a game on Steam. Valve offers a refund policy that allows you to request a refund for any game purchased on the...

Steam achievements are virtual rewards given to players for completing specific tasks or reaching certain milestones in games on Valve's...

Yes, you can trade or sell your Steam game items through the Steam marketplace. Valve has created a system called Steam Trading that...