Can I refund a game on Steam?

Yes, Valve Software has established a refund policy that allows users to request refunds for games purchased on the Steam platform, provided certain conditions are met. Generally, users can receive a refund if they have played the game for less than two hours and if the request is made within fourteen days of the purchase date. This policy applies not only to full games but also to downloadable content, in-game purchases, and software. To initiate a refund request, users can navigate to their Steam account and visit the "Purchases" section, where they will find the option to request a refund for eligible purchases. They need to provide a reason for the refund and submit the request through the Steam support page. Once the request is processed, Valve Software will review it and issue the refund if it meets the specified criteria. Refunds are typically returned to the original payment method, but this can vary depending on the situation. It is advisable for users to familiarize themselves with the specific terms and conditions outlined in Valve's refund policy, which can be found on the official Steam website. This will provide comprehensive guidance on the refund process and any exceptions that may apply.