Hello, I reserved a VRBO property ******** (reservation ID *HA-QRWGT* on October **.*I...

GetHuman-spinakru's Refund a Charge issue with VRBO from October 2019

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The issue in GetHuman-spinakru's own words
Hello, I reserved a VRBO property ******** (reservation ID *HA-QRWGT* on October **.*I noticed now, after viewing my Visa statement and your Payment Reciept page I printed out, that 'Payment * due on October **, **** for $***.** was "Paid", which is correct. *However, Payment * due on January **, **** for $*,***.** also shows "Paid", though I expected this amount to be taken on January **, as the internet (and your reciept) suggested.*Why have I been charged on October ** for the $*,***.**, when it was only due on January **, **** -- NEARLY * MONTHS BEFORE IT WAS DUE as shown in your own receipt which, I now notice, also shows it as "Paid"! *My friends who've used your service highly recommended using VRBO, and I was very happy to do so. However, after seeing how the payment has transpired leaves me questioning what occurred here. *I would appreciate an explanation. Thank you for your attention.*Jerry Spinak

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VRBO

Refund a Charge issue
Reported by GetHuman-spinakru
Oct 28th, 2019 - 3 years ago
Not resolved
Seen by 67 customers so far
Similar issue to 4563 others
0 customers following this

Timeline

GetHuman-spinakru started working on this issue
Oct 28th, 2019 8:57pm
GetHuman-spinakru indicated the issue is not fixed yet.
Oct 29th, 2019 1:35am
GetHuman-spinakru indicated the issue is not fixed yet.
Oct 29th, 2019 1:38am
GetHuman-spinakru indicated the issue is not fixed yet.
Oct 31st, 2019 10:42pm
GetHuman-spinakru indicated the issue is not fixed yet.
Nov 2nd, 2019 11:37pm