**** hole

GetHuman843391's customer service issue with VRBO from July 2018

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The issue in GetHuman843391's own words
The house we rented was nothing like the pictures. The house was very, very dirty and smelly. The owners stuff was every where to the point their was no place for our stuff. Every thing was dusty, greasy, rusty and the pool was moldy and cracked. I would not let my dogs stay in a dirty house like this one was. The owner was nasty when we tried to tell him we could not stay there. You could hardly walk down the sidewalk for the overgrown weeds. I would like my money back or for VRBO to send us to another place that is nice and clean. We drove ** hours to not have a suitable place to stay. We have used VRBO before and had a wonderful experience, so we were expecting that again only to be very disappointed!
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VRBO

Customer service issue
Reported by GetHuman843391
Jul 2nd, 2018 - a yr ago
I have an issue with VRBO too
Fixed
Seen by 15 customers so far
Similar issue to 379 others
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Items needed
Name on the booking
Booking reference
Billing address
Email address on the account
Timeline
GetHuman843391 started working on this issue
Jul 2nd, 2018 8:17pm
GetHuman843391 indicated the issue is not fixed yet.
Jul 2nd, 2018 8:18pm
GetHuman843391 indicated the issue is not fixed yet.
Jul 2nd, 2018 11:20pm
GetHuman843391 indicated the issue is not fixed yet.
Jul 3rd, 2018 10:38pm
GetHuman843391 indicated the issue is not fixed yet.
Jul 3rd, 2018 10:38pm
GetHuman843391 indicated the issue is not fixed yet.
Jul 3rd, 2018 10:42pm
GetHuman843391 indicated the issue is not fixed yet.
Jul 5th, 2018 10:11pm