GetHuman843391's customer service issue with VRBO from July 2018
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The issue in GetHuman843391's own words
The house we rented was nothing like the pictures. The house was very, very dirty and smelly. The owners stuff was every where to the point their was no place for our stuff. Every thing was dusty, greasy, rusty and the pool was moldy and cracked. I would not let my dogs stay in a dirty house like this one was. The owner was nasty when we tried to tell him we could not stay there. You could hardly walk down the sidewalk for the overgrown weeds. I would like my money back or for VRBO to send us to another place that is nice and clean. We drove ** hours to not have a suitable place to stay. We have used VRBO before and had a wonderful experience, so we were expecting that again only to be very disappointed!
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