I used to be able to turn on my tv and go to SmartCast and Netflix and all the other ap...

GetHuman-h_stauss's customer service issue with VIZIO from November 2018

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The issue in GetHuman-h_stauss's own words
I used to be able to turn on my tv and go to SmartCast and Netflix and all the other apps would be on there but now when I go to smartcast it just says bedroom display in the top right corner and a search icon on the top left and then home to the right of it and then movies and then tv shows and support and extras. No matter what I press on, it stays on the same grey screen. My tv is a Vizio **inch M**-E* and above the bar code it says LAUAROKT*******. No matter what I do I can’t get out of the grey screen and when I search for Netflix nothing shows up. I’m connected to my WiFi and my WiFi works for everything else. Please email me at *****@***.com.
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Customer service issue
Reported by GetHuman-h_stauss
Nov 27th, 2018 - 9 mons ago
I have an issue with VIZIO too
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Seen by 4 customers so far
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GetHuman-h_stauss started working on this issue
Nov 27th, 2018 1:52am