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Universal Studios Hollywood Customer FAQ

Top Answers & How-to Guides

What is Universal Studios Hollywood's Phone Number?

The question we are asked most often is about how to talk to Universal Studios Hollywood customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What attractions or events are temporarily closed or under maintenance?

At Universal Studios Hollywood, we strive to provide the best possible experiences for our guests. Occasionally, certain attractions...
Ask any question you have about Universal Studios Hollywood customer service, get an answer now.
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Services

How Do I Recover My Universal Studios Password?

To recover your password, go to the Forgot Your Password page and type in the email address associated with your Universal Studios...
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Can I bring outside food and drinks into the park?

No, outside food and drinks are generally not allowed inside Universal Studios Hollywood. The park offers a wide range of dining options,...
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Is there parking available at Universal Studios Hollywood?

Yes, parking is available at Universal Studios Hollywood. There are multiple parking options for guests visiting the theme park. The...
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Ticketing

How Do I Get a Universal Studios Ticket Refund?

Generally speaking, Universal Studios tickets are nonrefundable. However, if you cancel a vacation package up to twenty four hours...
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What are the current ticket prices for Universal Studios Hollywood?

The current ticket prices for Universal Studios Hollywood vary based on factors such as date, type of ticket, and add-ons. It is recommended...
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Are there any discounts available for tickets?

Yes, there are various discounts available for tickets at Universal Studios Hollywood. Visitors can find discounts on the official...
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Can I upgrade my ticket to a VIP pass?

Yes, you can upgrade your ticket to a VIP pass at Universal Studios Hollywood. By upgrading, you gain exclusive access to a range of...
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Accessibility

Are there any age restrictions for certain rides or attractions?

Yes, there are age restrictions for certain rides and attractions at Universal Studios Hollywood. The park is designed to offer experiences...
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Are there any height or weight restrictions for the rides?

Yes, there are height and weight restrictions for certain rides at Universal Studios Hollywood. These restrictions ensure the safety...
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Are pets allowed inside Universal Studios Hollywood?

No, pets (except for service animals) are not allowed inside Universal Studios Hollywood. While we understand pets are cherished members...
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Operations

What are the operating hours of Universal Studios Hollywood?

The operating hours of Universal Studios Hollywood vary depending on the day and season. Generally, the park opens at 9:00 AM and closing...
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Do I need to make a reservation to visit Universal Studios Hollywood?

No, a reservation is not required to visit Universal Studios Hollywood. However, it is recommended to check the park's availability...
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Crowd Control

What is the best time to visit Universal Studios Hollywood to avoid crowds?

The best time to visit Universal Studios Hollywood and avoid crowds is typically during non-peak seasons and on weekdays. Plan your...
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Maintenance

What attractions or events are temporarily closed or under maintenance?

At Universal Studios Hollywood, we strive to provide the best possible experiences for our guests. Occasionally, certain attractions...
Read more

Help me with my Universal Studios Hollywood customer service issue

Ask any question you have about Universal Studios Hollywood customer service. We will do our best to get you answers right away.
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