Jarod M Sevilla*DOB *-**-******I lost my job and retroactively applied for Cobra benefi...

GetHuman-ernurce's Coverage Question issue with United Healthcare from December 2019

Help with my United Healthcare issue
Top Tip from another customer
If you are looking to find out what is covered or not covered then you should call in immediately as the best option is to speak to a CIGNA representative over the phone.
The issue in GetHuman-ernurce's own words
Jarod M Sevilla*DOB *-**-******I lost my job and retroactively applied for Cobra benefits. I paid over two weeks ago and was admitted to the hospital. The hospital is contacting UH and being told that my benefits were terminated as of the last date of employment. In spite of what the hospital is being told, I received a letter fromUH stating that IOP services hade been approved. *k*yxg-** is the approval number. Still, when the hospital calls UH they continue to be told that my benefits were terminated. On the original call I was told it would be ** hours to process payment. The hospital continues to be told my benefits were terminated and so I have called repeatedly and was last told it would be the day after Christmas. It is now two days after Christmas and the hospital was again told today that my benefits were terminated. This is unacceptable and repeated phone calls have not been effective. My next letter will be to the media.

GetHuman-ernurce did not yet indicate what United Healthcare should do to make this right.

How GetHuman-ernurce fixed the problem

We are waiting for GetHuman-ernurce to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common United Healthcare customer problems.
How to Find a Therapist Covered by United Healthcare?How Do I Submit a Claim to United Healthcare?How Do I Set Up My United Healthcare Account Online?How Do I Cancel My Enrollment with United Healthcare?
Do you have a customer issue as well?
We can help you get United Healthcare's attention and get better help faster. Tap below to get started.
Having United Healthcare issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

United Healthcare

Coverage Question issue
Reported by GetHuman-ernurce
Dec 27th, 2019 - 3 years ago
Seen by 27 customers so far
Similar issue to 436 others
0 customers following this
Items needed
Account holder name
Policy number
Date of birth
Billing address
Email address on the account


GetHuman-ernurce started working on this issue
Dec 27th, 2019 6:53pm
GetHuman-ernurce confirmed the issue is fixed. Hooray!
Jan 3rd, 2020 1:31am

Moving? We Make It Easy.

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Call free anytime: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians