We flew from Rome to Frankfurt (on Lufthansa Airlines) then connected on United Airline...
GetHuman3299413's customer service issue with United Airlines from July 2019
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The issue in GetHuman3299413's own words
We flew from Rome to Frankfurt (on Lufthansa Airlines) then connected on United Airlines from Frankfurt to SFO yesterday, July **, ****. We flew *st Class and checked in * bags each (* bags total). The bags never arrived at SFO and United did not have a record of them! They only send us updates every ** hours, that nothing has been found. We're SICK about it, and phoning them is fruitless.
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