I've booked a flight for my husband with miles from Mumbai to Boston. He's at the airpo...

GetHuman-shaundub's customer service issue with United Airlines from March 2019

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The issue in GetHuman-shaundub's own words
I've booked a flight for my husband with miles from Mumbai to Boston. He's at the airport right now and they aren't allowing him to board as he does not have a Schengen visa. Not sure why that is needed as he is flying to the US where he is a US resident. Please call me urgently to resolve. There is a Mumbai to Frankfurt flight that he can be put that leaves at *am Mumbai time. This is SUPER URGENT.
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United Airlines

Customer service issue
Reported by GetHuman-shaundub
Mar 12th, 2019 - 5 mons ago
I have an issue with United Airlines too
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GetHuman-shaundub started working on this issue
Mar 12th 6:22pm