Hello, My name is Yongjun Lee, I took the United Airline flight on ***** from Detroit A...

GetHuman1817286's customer service issue with United Airlines from December 2018

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Help with my United Airlines issue
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If you've travelled on multiple airlines, the airline that takes you to your destination is always responsible for retrieving your bag, even if you departed on a different airline.
The issue in GetHuman1817286's own words
Hello, My name is Yongjun Lee, I took the United Airline flight on ***** from Detroit Airport to Newark *:** A.M * *:** A.M. *The issue was that I had my luggage swapped with somebody else who had the same brand of baggage at the Detroit airport and we checked in each other's luggage before we got on board. So whoever had my luggage picked up my baggage at the baggage claim and then later turned it in at southwest airline in Atlanta and I turned mine(hers) in at the United airline in Newark airport and my file claim number is *****M. I am trying to have united airline contact Southwest airline to see if they can send each other the right baggage to the right place as soon as possible. this is emergency. so I would appreciate it if you could answer ASAP.

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United Airlines

Customer service issue
Reported by GetHuman1817286
Dec 23rd, 2018 - 3 years ago
Not resolved
Seen by 14 customers so far
Similar issue to 5401 others
0 customers following this

Timeline

GetHuman1817286 started working on this issue
Dec 23rd, 2018 7:19am

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