We flew out of Orlando and are trying to make it to Venice, Italy as we have our honeym...

GetHuman-culinard's customer service issue with United Airlines from October 2018

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The issue in GetHuman-culinard's own words
We flew out of Orlando and are trying to make it to Venice, Italy as we have our honeymoon cruise that leaves on October **. Our flight was delayed by * hours from Orlando to Newark which caused us to miss our connecting flight. We ran through the airport and barely made it to the gate of our rebooked flight to Frankfurt. We are sitting in Frankfurt right now waiting to leave on a flight to Venice and we have no idea where our checked bag is. Customer service couldn’t tell us, the app and online tracking is not telling us. We have to have that suitcase before we get on our cruise. They told us we would just have to wait til we land in Venice to find out if the bag made it or not.
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United Airlines

Customer service issue
Reported by GetHuman-culinard
Oct 19th, 2018 - 3 mons ago
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GetHuman-culinard started working on this issue
Oct 19th, 2018 9:44am