My mother was in Hospice, and passed away right before a scheduled trip to Williamsburg...

GetHuman818002's customer service issue with United Airlines from June 2018

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The issue in GetHuman818002's own words
My mother was in Hospice, and passed away right before a scheduled trip to Williamsburg. I had to cancel that trip for that reason, and am now booking another trip to Orlando for November of **** for myself, husband, daughter, and son in law. I am asking for a refund of the $***.** change fee for the four of us. I have documentation of my mother in Hospice. Thank you, Elaine Hensley.
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United Airlines

Customer service issue
Reported by GetHuman818002
Jun 25th, 2018 - 4 mons ago
I have an issue with United Airlines too
Not resolved
Seen by 1 customer so far
Similar issue to 1396 others
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Timeline
GetHuman818002 started working on this issue
Jun 25th 2:06pm