My mother was in Ho****e, and p***ed away right before a scheduled trip to Williamsburg. I had to cancel that trip for that reason, and am now booking another trip to Orlando for November of **** for myself, husband, daughter, and son in law. I am asking for a refund of the $***.** change fee for the four of us. I have do***entation of my mother in Ho****e. Thank you, Elaine Hensley.
I trust that United Airlines will make this right and come up with a resolution that is fair.