Flew from Hawaii to Newark Nj.which was already a long flight. And had a connecting fli...

GetHuman696317's customer service issue with United Airlines from May 2018

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The issue in GetHuman696317's own words
Flew from Hawaii to Newark Nj.which was already a long flight. And had a connecting flight to Charleston. Had my ** yr.grandmother travling with me. Was boarded on plane.sat on plane for * *** hours because both engines would not start on plane was told to unboard the plane. We took all our carryons and everything get off the plane and up the ramp fir them to tell us to get back on the plane that we just got off of.... That the Pilot just told us he didnt feel safe taking up * hrs before. So of course i go into full panic attack. THIS WAS THE WORSE FLIGHT I HAVE EVER TAKEN. I FLY ALOT. .....
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United Airlines

Customer service issue
Reported by GetHuman696317
May 18th, 2018 - 10 mons ago
I have an issue with United Airlines too
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Seen by 7 customers so far
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Items needed
Name on booking
6 Character booking reference
Email address used for booking
Timeline
GetHuman696317 started working on this issue
May 18th, 2018 1:19pm